Effective Date:  1-11-2024

Welcome to Oghomwen Lodge and Service Apartment

At Oghomwen Lodge and Service Apartment, accessible from http://www.oghomwenapartmentservice.com, we prioritize your privacy. This Privacy Policy outlines the types of information we collect, how it is used, shared, and protected, and your choices regarding your data.

If you have any questions or concerns about our Privacy Policy, please contact us at oghomwenwilson@gmail.com.

1. Information We Collect

We collect personal information in various ways, including when you visit our website, book a stay, or communicate with us. The types of information we collect include:

• Personal Information: Name, email address, phone number, postal address, payment details (when booking).
• Non-Personal Information: Browser type, IP address, device information, pages visited on our website, and usage data to help improve the functionality and performance of our site.
• Cookies: We use cookies to enhance your experience on our website. Cookies collect non-personal data to track visitor preferences and behavior.

2. How We Use Your Information

The information we collect is used for:

• Service Provision: To process your bookings, respond to inquiries, and manage your stay at Oghomwen Lodge.
• Customer Support: To communicate with you, handle requests, and offer customer service.
• Marketing: With your consent, we may send you promotional emails or newsletters about offers, services, and events. You can opt out at any time.
• Website Improvement: To analyze website traffic and usage to improve our services, features, and user experience.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only for the following purposes:

• Service Providers: We may share information with payment processors, IT service providers, and others who assist us in operating our website or servicing customers.
• Legal Obligations: We may disclose personal data if required by law or in response to valid legal requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to new ownership.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Despite our best efforts, no data transmission over the internet is 100% secure, and we cannot guarantee complete protection.

5. Your Choices and Rights

• Opting Out of Marketing: You may opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails.
• Accessing and Updating Information: You have the right to access, update, or delete your personal data. To do so, please contact us at oghomwenwilson@gmail.com.
• Cookies: You can control and block cookies through your browser settings, although disabling them may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these websites.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: oghomwenwilson@gmail.com
Website: http://www.oghomwenapartmentservice.com

Thank you for trusting Oghomwen Lodge and Service Apartment. We are committed to safeguarding your privacy while providing you with a luxurious and comfortable stay.